Terms of Use
These conditions govern the use of the Popular Trade website and the informational and technology services it provides. They are written in plain language so you can understand them without a lawyer; if anything is unclear, write to us before registering.
1. Use of the website and services
Popular Trade is an informational and technology platform offering tools and content related to trading cryptocurrencies and other financial assets. The website presents the offer, receives registrations of interest, and provides general information. Transactions in financial instruments, when they take place, are entered into with the authorized legal entity providing the execution service, whose details are confirmed during onboarding. By using the website you accept these terms in their current version.
2. Restrictions
The service is aimed at people over 18 with legal capacity to contract. Access and use are permitted for personal, lawful purposes only. We reserve the right to suspend or cancel accounts for uses contrary to these terms, without prejudice to any corresponding further action.
3. Advertising materials and newsletters
The content we publish, including informational emails, exists for information and marketing purposes and does not constitute investment advice or an offer to buy or sell financial instruments. You can opt out of promotional communications at any time through the link included in every email; operational and security notices about your account continue while the business relationship exists.
4. Intellectual property
The Popular Trade name, logo, texts, illustrations, and site design are owned by the platform or its licensors and are protected by applicable intellectual property rules. Reproduction, modification, or commercial use without written authorization is prohibited. Personal, non-commercial informational use is permitted with attribution.
5. Confidentiality
The personal information you provide is handled under the Privacy Policy published on this site, which is an integral part of these terms. We recommend reading it together with this page: it details the data collected, the purposes, the recipients, and your rights as a data subject.
6. Links
The website may contain links to third-party resources such as payment providers or reference materials. Those links are offered for convenience: we do not control their content and take no responsibility for it. Accessing and using an external site is governed by that site's conditions.
7. Prohibited use
When using the website and the service you agree not to: break applicable law; send unsolicited advertising (spam); attempt unauthorized access to systems, accounts, or other users' data; interfere with or attack the platform's infrastructure; or infringe third-party intellectual property rights. Using the service on behalf of undisclosed third parties or with illicit-origin funds is also prohibited under the AML/KYC policy.
8. Support
Questions about these terms, the website, and your account go to [email protected]. The support team answers Monday to Friday 9:00 AM to 5:30 PM Puerto Rico time and normally replies within one business hour. For formal claims there is the process described on the complaints page.
9. Warranty disclaimer
The website and its content are provided "as is" and "as available". Although we work to keep them accurate and current, we do not warrant that the information is free of errors, that the service will be uninterrupted, or that the content will meet any particular purpose of each user. The analysis tools provide automated information that may be incomplete or imprecise under certain market conditions, and figures shown in illustrative projections are examples, not forecasts or commitments of performance.
10. Limitation of liability
To the maximum extent permitted by applicable law, Popular Trade is not liable for indirect damages, lost profits, or data loss arising from use of the website or investment decisions based on its content. Trading financial instruments carries the risk of capital loss; each user is responsible for their own decisions and for assessing their financial situation and risk tolerance. Nothing in these terms limits liabilities that the law does not allow to be excluded.
11. Indemnity
You agree to hold the platform, its personnel, and its providers harmless from third-party claims arising from your use of the service contrary to these terms, to the law, or to the rights of others, including reasonable defense costs to the extent permitted by applicable law.
Final provisions
These terms may be updated; the current version is always the one published on this page and applies from publication. If a clause is held unenforceable, the rest remain in effect. The headings in this document are for reading convenience only and do not modify the scope of each section. Continued use of the website after changes are published implies acceptance. For any question about these terms, write to [email protected].