Deposit and withdrawal methods
Move your money with the payment methods most used in Puerto Rico, in US dollars and with no platform fees. Deposits credit almost immediately, and every withdrawal follows a verified process until it reaches the account you specified. This page covers both flows: first how to withdraw, then how to deposit.
Before the first withdrawal you complete the identity verification described in the AML/KYC policy. It happens once and protects your funds against third parties.
Withdrawal methods
How to receive your money and how long each method takes.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| PayPal | Digital wallet | Free | Within 24 hours | If you deposited with PayPal, withdrawals can be sent to the same account. After approval, funds are usually available within 24 hours and can then be moved to your bank or used for payments. |
| Visa | Debit or credit card | Free | 1 to 5 business days | Withdrawals can be returned to the same Visa card you deposited with, where your bank supports it. The final credit depends on the card issuer and your bank. |
| Mastercard | Debit or credit card | Free | 1 to 5 business days | When the deposit was made with Mastercard, withdrawals can often be returned to that same card. Timing depends on the issuing bank and the payment processor. |
| Bank transfer (ACH) | Bank transfer | Free | 1 to 3 business days | An ACH transfer reaches your Puerto Rico bank account in one to three business days. Verify the beneficiary details are exactly your own before confirming. |
Conditions, checks, and reasons for delay are covered in the withdrawal policy.
Deposit methods
How to fund your account: every method credits instantly.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| Visa | Debit or credit card | Free | Instant | Visa lets you deposit with your debit or credit card. After the payment authorizes, it usually processes immediately; in some cases the extra Visa Secure check may be required. |
| Mastercard | Debit or credit card | Free | Instant | Mastercard offers a fast and secure way to fund online. As a security step, the Mastercard Identity Check may be requested; once the transaction is approved the amount usually credits right away. |
| PayPal | Digital wallet | Free | Instant | PayPal is a fast and secure way to fund your account: link your card or bank account and, once the payment is confirmed, the deposit usually credits instantly. See paypal.com for more information. |
| Apple Pay | Mobile wallet | Free | Instant | Apple Pay lets you deposit from compatible Apple devices with biometric authentication or another device security measure; payments usually process instantly. |
| Google Pay | Mobile wallet | Free | Instant | Google Pay lets you deposit from Android devices; after authenticating, funds usually credit without delay. |
The minimum deposit is $250 (Basic plan). Plan amounts are on the fees and pricing page.
Same method out as in
For security, withdrawals are preferably processed to the same method used for the deposit. If you need a different destination, the support desk will guide you through the additional verification.
Puerto Rico business days
Timelines count in local business days, excluding Saturdays, Sundays, and public holidays. A request approved on Friday goes into processing the same day; the final credit depends on the bank or provider.
Guided all the way
Your personal manager helps with the first deposit and the first withdrawal request, step by step, so everything is right the first time.