Fraud warning
Our company takes any information and suspicion related to fraudulent activity very seriously. At times we identify companies using our name or similar names without permission. This can create confusion and spread incorrect information about our company and its services. This page explains how to spot those cases and how to report them.
Why we publish this notice
We publish this warning for three reasons. First, because impostors use the names and logos of real brands to dress scams in legitimacy, and a clear notice disrupts that first step. Second, because our users are the first line of detection: knowing what is official and what is not turns every report into protection for everyone. Third, because a company's silence in the face of impersonation only benefits the impersonator.
The official domain of the service is popular-trade.com. Any other domain, app, or profile using our brand without linking from here should be treated as suspicious until verified.
Clone companies
If you suspect you are dealing with a clone company using our brand, name, or logo, we recommend you share no personal information and notify us immediately by email at [email protected]. We work constantly to identify clone companies, and we emphasize that some may remain unidentified for a period of time.
Clients should always verify the legitimacy of the companies they interact with online before sharing personal data or starting any business relationship.
Common signs of impersonation
Five red flags that repeat across nearly every reported case.
Phone pressure
A call pushing you to "deposit right now" with a promise of immediate profit is not our practice. No Popular Trade manager will ever demand that you trade on the spot.
Requests for codes and passwords
We never ask for passwords, verification codes, or payments to personal accounts by email or messaging. Whoever does is not our team.
Lookalike domains
Sites carrying the brand name on domains with swapped letters or odd extensions. Always check the address bar.
Unusual payment methods
The platform operates through the channels named on the payment methods page. Transfers to "account managers" or to individuals' cards are an unmistakable fraud sign.
Outcome promises
Guaranteed profits do not exist in financial markets. Treating them as real is, by itself, the most common scam.
On the misuse of our name
We are aware of cases of improper use of our name and personal data for fraudulent purposes, which we cannot influence or control. While we deeply regret the losses suffered by everyone affected by such losses, our company is not responsible for any fraudulent operations carried out in our name by third parties outside the platform.
If you already handed data or money to a suspected impostor: keep all evidence (emails, phone numbers, destination accounts), report it to the competent Puerto Rico authorities, and notify us at [email protected] so we can close the information gap with a notice to our users. Also change the passwords of any services where you reused data given to the impostor.