Start using Popular Trade with confidence and transparency
Popular Trade carries out its activities in accordance with the legislation applicable in Puerto Rico and the United States to the technology and information services it provides. The company applies methods focused on operational transparency, data protection, information security, and compliance with the regulatory requirements applicable to its activities.
Transactions in financial instruments are executed with duly authorized entities, and verification of every client is part of onboarding, not an optional formality.
By creating an account, you agree to our Privacy Policy and Terms of Use.
Regulation
Popular Trade operates within the regulatory framework of Puerto Rico and the United States governing services related to digital assets and cryptocurrencies, including applicable federal requirements and those of the relevant local jurisdictions.
Registration and regulatory oversight in Puerto Rico
| Jurisdiction | Regulator | Registration / regulatory basis |
|---|---|---|
| Puerto Rico, United States | Applicable framework in Puerto Rico and the U.S. (OCIF, FinCEN) | Complies with the applicable identity-verification, due-diligence, data-protection and complaint-handling requirements for clients in Puerto Rico. Registration details are confirmed with the relevant provider on request. |
The framework above describes the requirements applicable to the service; it is not a claim of registration with any body beyond what is stated. Registration details are confirmed with the relevant provider upon request.
Transparency on regulation
What this framework means for you as a platform user.
Every client verified
We apply identity-verification and due-diligence procedures at every account onboarding, aligned with the requirements applicable in Puerto Rico. See the AML/KYC policy.
Verifiable information
We publish fees, withdrawal timelines, and contact details. If a fact needs extra confirmation, we provide it in writing from [email protected].
Data protection
Personal data is handled under our Privacy Policy, with defined legal bases and access and correction rights for the data subject.
Public complaint process
Any user can file a formal complaint with published timelines and a step-by-step escalation route on the complaints page.
What regulation does not do
We prefer to be direct: meeting regulatory requirements does not remove investment risk and does not assure profits.
Digital assets are subject to market volatility and the other risks described in our risk disclosure. No regulation turns a speculative investment into a loss-protected operation, and no automated tool, ours included, changes that reality. Before trading, evaluate your financial situation and risk tolerance, and only invest capital you can afford to put at risk.
If you have questions about the applicable framework or the status of a verification, write to [email protected]. The Client Support and Compliance team replies first reply usually within 1 business hour on business days.